Frequently Asked Questions

Where are you located?
We are located in Mpl Place on Kirichwa Road,Kilimani.
What is your MOQ?
Depends on items you would like to purchase.
Are your prices VAT inclusive?
Our prices are VAT exclusive.
Do you offer product deliveries?
We offer deliveries around Nairobi and its environs
How do i order for a product?
To order for all our products call us on 0796 081 493 or request for a quotation from our sales representative at sales.safeapparels@saraiafrique.com
What is your return policy?
Thank you for your purchase. We hope you are happy with your products. However, if you are not completely satisfied with your purchase,return the items in good condition as at point of sale within a period of one week after delivery. Please call us on the number 0796081493 for more information on our return and exchange policy..
How do you process orders?
STEP 1- RFQ(Request for quotation) STEP 2.Qoutation 3.LPO (Local Purchase Order) 4.Production/Purchase goods 4.Invoice & Delivery 5.Payments.
Which mode of payment do you accept?
We accept cheques, EFT, and Cash payment.
What is your product range?
Our product ranges cover: Head protection,Eye protection,Hearing protection,Respiratory protection,Fall protection,Face protection,Body protection,Hand protection,Foot protection.